Services

Integricy offer a full range of Immediacy / Alterian CMC services as follow:

  • Full service website development.
    • Project management from concept through to delivery and training
    • Business analysis including production of requirements documentation.
    • Website build including template and custom plugin development
    • Manual or automated content migration
  • Installation and configuration
    • System installation and configuration of the CMS, WAM, Deployment Server TCM and Sharepoint Connector
      • Single server configuration
      • Staging / Live server(s) configuration (multiple server option)
    • Website installation and configuration including integration with WAM, TCM, Deployment Server. Sharepoint Connector as installed and required
  • System and website upgrades
    • Managed system upgrades including patch upgrades
    • Website upgrades
  • System healthchecks
    • Help to identify system problems before they become an issue
    • Check security is ok
  • Training and support
    • User training
    • System manager training
    • Plugin and template development training
  • Professional consultancy and advice
    • Professional advice on all aspects of Immediacy
    • Support for new project planning
    • Troubleshooting of existing system issues.